General

Add Client User
Teamwork makes the dream work! How do I add a new user to our client account? The new user first needs to sign up online to create their user detail...
Sat, 11 Jul, 2020 at 11:18 AM
Rollback 'Offline' Payments
The term 'rollback' refers to removing the processing of payment within the system using an offline payment method.  These payment methods inclu...
Thu, 30 Sep, 2021 at 11:05 AM
Entry Types
 What are the different registration types that the system offers? Registration Types define how your participants or attendees will interact wi...
Thu, 5 Dec, 2019 at 11:11 AM
Access My Registration Function
There are several different methods that Clients' can follow to assist participants in accessing their registrations: 1. If you bring up a participa...
Wed, 3 Mar, 2021 at 11:51 AM
Invoices not Displaying
You'll need to unblock pop-ups in order to see your (invoice/ticket) on your email. For Google Chrome users: ...
Thu, 13 Apr, 2017 at 12:36 PM
Notes
You can now leave internal notes on team or group summary's. This feature is ideal for clients that work in a team and would like to leave messages abo...
Wed, 10 Oct, 2018 at 8:29 AM
Free / Complimentary entries
As a client of the system you are able to process a participant, team, family or group registration as complimentary (free). To do this, go to the regis...
Thu, 5 Dec, 2019 at 12:29 PM
Team Invites - New Process
We are currently in the process of completely overhauling and improving the 'Teams' function in the Register Now platform. The first change is i...
Wed, 15 May, 2019 at 12:11 PM
Client Admins logging in to Register Now
You can log in to Register Now as a client via this link: https://www.registernow.com.au/secure/  NOTE: If you're yet to create a user accou...
Fri, 22 Oct, 2021 at 3:24 PM
Offline Payment Options
We define an Offline Payment as a payment that was taken outside of the Register Now system.  Offline Payment options are only available for admin users of...
Thu, 30 Sep, 2021 at 11:08 AM